The Lead Customer Service Associate will perform activities in accordance with company standards to accomplish the overall organizational goals. Responsibilities include providing excellent customer service, cash handling, safety awareness, on time performance, cleanliness of terminal and buses and providing a stellar customer experience. The Lead CSA will also serve as a

The Customer Service Associate will perform activities in accordance with company standards to accomplish the Company objective of being the lowest cost and best provider of ground transportation. Quality being defined in terms of excellent customer service, cash handling, safety, on time performance, ease of use, cleanliness of terminal and buses, and pleasant customer e

The Customer Service Associate will perform activities in accordance with company standards to accomplish the Company objective of being the lowest cost and best provider of ground transportation. Quality being defined in terms of excellent customer service, cash handling, safety, on time performance, ease of use, cleanliness of terminal and buses, and pleasant customer e

Manages the day to day functions of the Driver workforce and ensures pool compliance. Responsible for effective employee/labor relations along with driver retention. Key Responsibilities Daily interaction with the driver workforce. Selects, trains and mentors the driver workforce. Ensures all personnel have been trained and/or retrained according to operational procedures